How to Stop the Infighting and Actually Conduct a Creative Ideation Session

(By Levi Brooks)

Tell me if this sounds familiar: Your team is sitting around a conference table. They’re all staring at each other with a hint of angst in the air. The two most aggressive people in the group are speaking loudly and fighting for what they perceive is the right idea. An hour goes by with no progress. It ends with half-baked ideas sent over to the client and an uneasy feeling all around.

Ideation sessions like these are meant to convert the creativity energy of a brainstorm into actionable output. Participants walk away from ideation sessions with breakthrough ideas and executions. Most importantly, ideation sessions value and welcome a high quantity of ideas before selecting one quality idea.

There are several reasons why ideation sessions can go awry. Ideation sessions with undefined objectives and poor structure cause your team to be utterly lost. Placing too much pressure on the top creatives can kill all possibilities for others to speak freely.

As an innovation and creative firm, we at Use All Five lean on ideation sessions and workshops to create breakthrough ideas. And yet through trial and error, we learned how ideation sessions must strike a balance between free-form creativity and structure.

To solve for the aforementioned creative disasters, moderators must model ideation sessions like a story with a strong narrative arc: a beginning, middle, and ending.

We open with divergent thinking, explore with emergent exercises, and conclude with convergent decision making. The most creative and productive ideation sessions open people’s minds, look for patterns, and end focusing on promising ideas for execution.

To optimize your team’s creativity, follow some of our tried and true ideation exercises below in order of divergent, emergent, and convergent phases:

  • The divergent phase explores a high quantity of ideas, open to any and every suggestion.
  • The emergent phase explores trends among the promising ideas from the divergent phase, often testing and flushing out original thoughts.
  • And lastly, the convergent phase hones in on the most promising idea.

Before you start, be sure to frame the problem as best as possible in order to formulate the best ideas.

Divergent Exercises

These are exercises that generate many different ideas about a topic in a short period of time. The goal is quantity, not always quality.

Iconic Thinking [45 minutes]

In this exercise, you choose to be CEOs and/or pop culture figures. (Think Jeff Bezos, Elon Musk, Steve Jobs, Oprah Winfrey, and Lady Gaga.) Imagine each of these figures were the CEO of the client’s company. For each “CEO” write down his or her three strategic pillars that define how each individual attacks problems. Then for 30 minutes imagine how that person would solve the problem statement for the company. For the last few minutes, share all ideas with the group.

Think, Pair, Share [20 minutes]

Simple but effective, this exercise rapidly generates ideas. Given the problem statement, prompt the participants to think silently about different approaches or solutions to the challenge for five minutes. After the participants have written down all their ideas, pair up participants to share and discuss their solutions. This might lead the pairs to combine and improve ideas. The pairs then share two or three of their strongest ideas with the entire group, explaining their thought processes and what they learned.

Emergent Exercises

These exercises allow your team to explore emerging patterns and hone in on ideas that excite. The goal is to unleash surprises.

Affinity Map [45 minutes]

An affinity map buckets all of the ideas from the divergent phase and starts to make sense of it all. With all of the ideas on Post-its on a board for everyone to see, begin to cluster the ideas based on relationships. Also create a Post-it “parking lot” for ideas that do not seem to fall into place. Once all the notes have been sorted, create categories and unique names for each grouping. Discuss what differentiates the categories and begin to identify the strengths of each category. The strengths will indicate the different directions each category will take.

R.E.A.M.  [1 hour]

This exercise improves and flushes out potential ideas. Select two or three ideas the group would like to explore further. Assign groups to focus on one idea each. Ask each group to use the R.E.A.M. framework to improve the idea with four different approaches:

  • Rearrange/Replace.  Is there anything I can reverse, turn inside out, or do in a different order?
  • Eliminate. What can I eliminate?
  • Adapt. Can I adapt or combine something else with the idea by borrowing from other industries or mediums?
  • Magnify/Minimize. What can I magnify or minimize about the idea?

Groups will tackle each letter one by one to improve the idea. Groups will then share how the idea progressed. (Hint: if it’s easy to generate iterations of the original idea, it’s probably a strong direction.) The group then shares and discusses which promising ideas developed based on the improvements.

Convergent Exercises

These exercises focus on creating a single, well-established answer to the problem.  The goal is to land happily on a few ideas in order to present to your client or possibly execute.

Make It Happen [30 minutes]

The moderator posts all of the ideas that survived from the emergent phase on a board for everyone to clearly see. One by one, take each idea and brainstorm as many executions of each idea as possible. Imagine what kind of actions would need to take place in order to bring the idea to life.

Discuss and examine which ideas amassed the highest number of possible executions. Eliminate ideas without clear, actionable paths for implementation.  As a group, democratically vote or pick the final idea to move forward with.

Promising ideas must tell a compelling story. Structuring ideation sessions along a narrative arc sets the foundation for innovative products and services to win the hearts and minds of many, without destroying your team.

Levi Brooks is CEO of Use All Five. He’s passionate about developing innovation at the edges of culture and technology. You can read more from Levi on Use All Five’s blog or on Twitter @LeviB.

Source: 99U

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