Remember: The Customer Is Not Your Friend (Yet)
(By Geoffrey James) "If you aren't the best at what you do, figure out how to become the best. If your company isn't the best, go find (or start) a Read More >>
7 Steps to an Inspiring and Memorable Speech
(By Bill Murphy JR.) "Personally, I enjoy giving updated versions of my "standard" speech about the five key things any entrepreneur must understand in order to be successful: mindset, urgency, Read More >>
4 Unexpected People You Need on Your Mentor Team
(By Dorie Clark) "Just because you don’t know someone personally, that doesn’t mean they can’t be your mentor. Reading biographies or even watching documentary films can be an inspiring way to Read More >>
The One Skill Everyone Needs Yet Nobody Has
(By Carmine Gallo) "Telling stories is the single best way to make an emotional connection with your listener. Stories inform, illuminate, and inspire. So few leaders use storytelling effectively that simply Read More >>
Are You Nervous? 5 Tips For Better Public Speaking
(By Jenn Godbout) "When addressing a crowd, make eye contact with different audience members for 3 to 5 seconds each (when talking to one person, 7 to 10 seconds is ideal). Read More >>
8 Killer Opening Lines to Use at Your Next Networking Event
(By Jessica Henderson) “The goal is to meet as many people as possible, so you have to be tactful about when to break away. Try excusing yourself to make a Read More >>
Is Technology Turning Us Into Cowards? When To Talk Instead Of Type
(By Margie Warrell) "The irony is that as much as our devices allow us to connect us never before, we are becoming more and more disconnected and losing the art of Read More >>
6 Habits of Great Connectors
(By Ilan Mochari) "When you walk into a room, see the new faces not as strangers but as friends you have yet to meet, Carnegie describes how Jim Farley, former Read More >>
15 Business Etiquette Rules Every Professional Needs To Know
(By Vivian Giang) "Standing helps establish your presence. You make it easy for others to ignore you if you don’t stand. If you are caught off guard and cannot rise, you Read More >>
The Importance of Being Fluent in the Language of Texting
(By Dr. Peggy Drexler) "There is wide concern that eloquence has fallen victim to expediency, that the thoughtful phrase has been replaced by the fascicle contraction, that communication is suffering, and Read More >>