Remember: The Customer Is Not Your Friend (Yet)
(By Geoffrey James) "If you aren't the best at what you do, figure out how to become the best. If your company isn't the best, go find (or start) a Read More >>
(By Geoffrey James) "If you aren't the best at what you do, figure out how to become the best. If your company isn't the best, go find (or start) a Read More >>
(By Bill Murphy JR.) "Personally, I enjoy giving updated versions of my "standard" speech about the five key things any entrepreneur must understand in order to be successful: mindset, urgency, Read More >>
(By Dorie Clark) "Just because you don’t know someone personally, that doesn’t mean they can’t be your mentor. Reading biographies or even watching documentary films can be an inspiring way to Read More >>
(By Carmine Gallo) "Telling stories is the single best way to make an emotional connection with your listener. Stories inform, illuminate, and inspire. So few leaders use storytelling effectively that simply Read More >>
(By Jenn Godbout) "When addressing a crowd, make eye contact with different audience members for 3 to 5 seconds each (when talking to one person, 7 to 10 seconds is ideal). Read More >>
(By Jessica Henderson) “The goal is to meet as many people as possible, so you have to be tactful about when to break away. Try excusing yourself to make a Read More >>
(By Margie Warrell) "The irony is that as much as our devices allow us to connect us never before, we are becoming more and more disconnected and losing the art of Read More >>
(By Ilan Mochari) "When you walk into a room, see the new faces not as strangers but as friends you have yet to meet, Carnegie describes how Jim Farley, former Read More >>
(By Vivian Giang) "Standing helps establish your presence. You make it easy for others to ignore you if you don’t stand. If you are caught off guard and cannot rise, you Read More >>
(By Dr. Peggy Drexler) "There is wide concern that eloquence has fallen victim to expediency, that the thoughtful phrase has been replaced by the fascicle contraction, that communication is suffering, and Read More >>