15 Tips For Improving Customer Service
(By Jensen Warnock) "You’ve heard it said that you should bend over backward to please the customer. And maybe you should. But you should always have limits on what you Read More >>
5 Simple Steps to Create an Award-Winning Culture
(By Ben Kirshner) "Regardless of the size or structure of your organization, your people look to leadership as an example of how to behave. This makes it vital that your Read More >>
How to Break Through a Career Impasse
(By Herminia Ibarra) "Most of the “Harrises” I meet have great and large operational networks consisting of mostly internal contacts. They find these networks very useful for exchanging job-related information, getting Read More >>
Is Your Ambition Holding You Back?
(By Andrew Dumont) "Each year most of us set goals. Most of us also file away those goals until the clock strikes midnight 12 months later. But goals, not unlike objectives Read More >>
7 Ways to Find Out What You Really Want in Life
(By Simon Andras) "There’s no waste to life if you’re happy living it. Your happiness is the root of your desires. So take a few moments and really think about Read More >>
To Communicate More Effectively, Use The Theory Of Seven
(By Bruce Kasanof) "The larger your audience, the more vital it is that you be clear. If you are mass marketing a product or conducting a Kickstarter campaign, clarity is Read More >>
Escaping the Time-Scarcity Trap
(By Janet Choi) "A time-scarcity mindset can cause you to neglect priorities that fall outside what is immediately in front of you. It causes you to ignore tasks that are important Read More >>
How we can make Nigeria work
(By Nnaemeka O. Ikemefuna) "Nigeria is a mosaic of diversity. This makes ‘Unity in Diversity’ our ideal, reality and challenge. But how do you mediate conflicting primordial and parochial interests Read More >>
Should Tech Entrepreneurs Learn to Code?
(By Ritika Puri) "Happiness is an investment and an asset. You need to pursue activities that you find enjoyable and intellectually appealing. The answer to "Should I learn to code?" doesn't Read More >>
6 Signs You’re Sacrificing Too Much For Success
(By John Brandon) "Using the excuse that you need to feed your family might seem acceptable at an early stage, but it's still an excuse. Take a serious look at Read More >>