(By Kathryn Minshew) "A formula I really like to use is called the Present-Past-Future formula. So, first you start with the present—where you are right now. Then, segue into the past—a Read More >>
(By Don Goodman) "The trouble for many is figuring out how to keep the conversation going. Maintaining rapport with someone you’ve just met requires finding things you have in common Read More >>
(By Laura Montini) "You were probably told in in grade school not to make assumptions, but it's OK in this case. In fact, this might be the most important part Read More >>